May 13, 2020

The Store of the Future is Not a Store

The following is a preview of our upcoming white paper. The last couple months have seemingly changed everything about stores. Social distancing. Employees behind shields. Customers wearing masks. And how about these stories exemplifying how quickly things have changed: Walmart’s app sees record downloads, surpasses Amazon by 20% (TechCrunch) Amazon stops accepting new online grocery...

May 13, 2020

Research Issue 43

21st Century Grocery: Open for Business

In the last two months we’ve witnessed an already turbulent grocery market explode into a flurry of activity. From safety measures, to empty shelves, to reduced store hours and all the missing toilet paper, grocers are being forced to respond and react quickly to the changing and demanding needs of their associates and customers. This...

May 13, 2020

Trends Issue 43

Restaurant Solutions for Today’s Operators

The current time frame is quite possibly the biggest learning period for restaurants in history. All restaurants are learning ways to shift their offerings when dining rooms are closed. Some restaurants are learning what it’s like to open up after being closed for weeks or months. Followed by restaurants learning from those that are in...

May 13, 2020

Trends Issue 43

How Consumers Are Driving the Future of Healthcare

The COVID-19 crisis has changed the trajectory and plans for many businesses into the future. While the impact on retail, travel, hospitality and food service are widely publicized, the impact on healthcare has also been quite substantial. Like retail, some trends were occurring already, and are now accelerated through this crisis. As we look to...

May 13, 2020

Trends Issue 43

Grocery Operations: Your Questions Answered

The impact of COVID-19 has thrown an already turbulent grocery market into a flurry of activity. From safety measures, to empty shelves, to reduced store hours and all the missing toilet paper, grocers are being forced to respond and react quickly to the changing and demanding needs of their associates and customers. The majority of...

May 13, 2020

Trends Issue 43

WDCast: What’s on the Other Side of This?

We interrupt your regular programming for more COVID-19 news! In all seriousness, we decided to create a special series of WDCast episodes (both in podcast and video form) where we talk to experts about just one thing: what comes after this? We’ve hand-selected a group of damn smart people (in our humble opinion) that also...