RetailSpaces 2021

The pandemic accelerated everything already in acceleration. Then we came out of lockdown and it was like the brakes failed—change came faster than ever. The idea of a self-contained, physical store no longer held. The flurry of options available to consumers have since, like a Supernova, exploded into a thousand pieces. You can shop anywhere,...

RestaurantSpaces 2021

Every fast food restaurant understands the importance of having a drive through, usually to the tune of about 70% of a unit’s volume. 70%. That’s a lot, but in many cases, a low number. Also, that high stat was prevalent before 2020. Other restaurants, in particular fast casual, demurred at the idea of a drive...

HealthSpaces 2021

The Times They are a Changin’! We are at the precipice of exponential change in healthcare due to the rising convergence of advances in technology, medical science, and an increasing demand for health-related products and services. The idea of consumerism isn’t new to healthcare, but never has it been a more crucial time for providers...

The Store Of The Future Isn’t A Store

So what is it? It’s a mix of things that retailers have to piece together just right


This piece was written by Ashlee Kieler and originally appeared on the RetailSpaces blog. The store of the future is a concept discussed year after year. Meanwhile, it’s becoming increasingly difficult to pin down exactly how the consumer will be tomorrow, let alone a few years from now. 2020 has complicated things further. Widespread store...

The Restaurant of the Future isn’t a Restaurant

Disruptive trends that were already impacting the restaurant biz have been rocketing


This piece was written by Nicole Rupersburg and originally appeared on the RestaurantSpaces blog. What is the restaurant of the future going to look like? Right now, quite frankly, it’s impossible to say. What we know for certain is that, at least in the near-term, the restaurant of the immediate future is going to look...

The Future of Healthcare is Retail

Customer Experience strategist shares how healthcare's future is directly related to retailing


This piece was written by Hannah Chenoweth and originally appeared on the HealthSpaces blog. Healthcare systems are increasingly looking to retail for innovative strategies. With 81% of patients unsatisfied with their healthcare experience, providers have much to gain from looking at best practices in this experience-driven, consumer-focused ecosystem. After all, retailers are experts at providing...

WDCast – Q+A With Michael Owens

We had an energetic and informative conversation with the co-founder of influence group: Michael Owens. Influence group delivers an event platform for B2B events, including all the events featured in this very Wayfind issue, including Restaurant Spaces, Retail Spaces, and Health Spaces. Listen to the full podcast interview here, but while you’re here check out...