More Than a Store: The Grocery Store of the Future

Authors Lee Peterson EVP, Thought Leadership & Marketing WD Partners Joanne Heyob SVP, Operations Strategy & Design WD Partners The grocery industry, as a whole, has been reluctant to change. For years, brands have been comfortable knowing they provided an essential service for customers. Executives have seen innovation as an unneeded expense instead of an...

The Store of the Future is Not a Store

The following is a preview of our upcoming white paper. The last couple months have seemingly changed everything about stores. Social distancing. Employees behind shields. Customers wearing masks. And how about these stories exemplifying how quickly things have changed: Walmart’s app sees record downloads, surpasses Amazon by 20% (TechCrunch) Amazon stops accepting new online grocery...

21st Century Grocery: Open for Business

In the last two months we’ve witnessed an already turbulent grocery market explode into a flurry of activity. From safety measures, to empty shelves, to reduced store hours and all the missing toilet paper, grocers are being forced to respond and react quickly to the changing and demanding needs of their associates and customers. This...

The Restaurant of the Future Is Not a Restaurant

You would think it would be impossible for the definition of “restaurant” to change. It’s a fairly straightforward concept. restaurant (noun) – a place where people pay to sit and eat meals that are cooked and served on the premises Well, all apologies to Merriam-Webster, but it’s not that simple anymore. Yet at the same...

Bringing Food to Life in Retail

People want food at malls and shopping centers. Not boring food courts. Real flavor-town foodie food. If you missed our white paper where people said as much, here you go. Now is the time to take food even deeper into today’s retail world. The dying brands in retail today have proven this isn’t the time...

Amazon Won, Now What?

For most of the last decade, it was Amazon versus the world of brick-and-mortar. Now, the competitive challenge is no longer complicated to define: Amazon is one of the fastest growing companies in the history of American business.1 And this growth story—unprecedented, immense, rocket-like, (choose your superlative!)—does not come with a happy ending for most...