Got 99 Problems? Amazon Won

The competitive challenge is no longer complicated to define anymore: Amazon is one of the fastest growing companies in the history of American business.1 This growth story—unprecedented, immense, rocket-like, (choose your superlative!)—does not come with a happy ending for most retailers. Stores are closing in rapid-fire fashion. An estimated 75,000 stores—clothing, electronics and furniture—will close...

WDCast: All Business, No Jargon

After repeatedly hearing, “you guys should really do a podcast”, we decided what the people want, the people get. So we did a thing! We made a podcast. It’s called WDCast and it launched in June. The premise is simple: let’s talk about the change happening in our business and the world. Disruption is the...

Purina/Schnucks

According to a 2017-2018 National Pet Owners Survey, 68 percent of U.S. households have a pet.1 Whether a dog, cat, turtle, rabbit or lizard, most consider their pet part of the family. When it comes to shopping for pets, however, most stores don’t deliver an experience that a loved family member deserves. Pet parents deserve...

Stores as Fulfillment Centers

Over the past decade, we have watched companies fight tooth and nail for their survival amid the industry's metamorphic digital revolution. The retail apocalypse is raging on more aggressively than ever, and previously dominant brands are now suffering from losses that are forcing them to abandon 100s of their brick-and-mortar locations. All in all, around...

Is Amazon Retail’s Permanent Disruptor?

Disruptive. Innovative. Destructive. Transformative. All words that have been used to describe the new and ever-evolving technologies rapidly flooding every corner of the industry today. BOPIS, cashierless checkouts, digitalized shelving and robot assistants that look like they’ve walked (or rolled) straight out of a sci-fi movie are creating a retail landscape that not even the...

What If Amazon Didn’t Exist?

Birds are chirping. Bees are buzzing. Dogs are relaxed, because they aren’t worried about the Prime truck pulling up twice a day. It was a simpler time before Amazon changed retail as we know it. We were totally cool with our online order taking a week to get to us. We were just happy we...