How to Innovate Like a Rebel

Calling all rebels: get ready to embrace a counterintuitive approach to preparing for the future. But before we get into why this approach is essential in the modern era of reinvention, let’s recognize the elephant in the room—innovation…it’s a buzzword that is right up there with “disruption, omnichannel, synergy and work-life balance”. But why and...

Got 99 Problems? Amazon Won

The competitive challenge is no longer complicated to define anymore: Amazon is one of the fastest growing companies in the history of American business.1 This growth story—unprecedented, immense, rocket-like, (choose your superlative!)—does not come with a happy ending for most retailers. Stores are closing in rapid-fire fashion. An estimated 75,000 stores—clothing, electronics and furniture—will close...

WDCast: All Business, No Jargon

After repeatedly hearing, “you guys should really do a podcast”, we decided what the people want, the people get. So we did a thing! We made a podcast. It’s called WDCast and it launched in June. The premise is simple: let’s talk about the change happening in our business and the world. Disruption is the...

Is Amazon Retail’s Permanent Disruptor?

Disruptive. Innovative. Destructive. Transformative. All words that have been used to describe the new and ever-evolving technologies rapidly flooding every corner of the industry today. BOPIS, cashierless checkouts, digitalized shelving and robot assistants that look like they’ve walked (or rolled) straight out of a sci-fi movie are creating a retail landscape that not even the...