Digital First – Why It’s Essential

Author Lee Peterson EVP, Thought Leadership & Marketing WD Partners December 1997, a vivid memory. I spent a lot of time setting up a PC and modem the previous month and now, in what seemed amazing at the time, I was Christmas shopping. One present, done. Two. Three. The whole list. Back then, the choices...

Accelerating Trends in the Physical Space

Authors Jody Wasbro SVP, Strategy & Experience Design WD Partners John Bajorek EVP, Strategic Growth & Innovation WD Partners Things will never really be the same again. We can all agree on that right? Will you ever lick your fingers before trying to pry open the fresh produce bag at the grocery store again? Will...

The Store of the Future is Not a Store

The following is a preview of our upcoming white paper. The last couple months have seemingly changed everything about stores. Social distancing. Employees behind shields. Customers wearing masks. And how about these stories exemplifying how quickly things have changed: Walmart’s app sees record downloads, surpasses Amazon by 20% (TechCrunch) Amazon stops accepting new online grocery...

Extreme Makeover – Retail Edition

If you know, you know. It’s a big deal to convert yesterday’s basic transactional store into a 21st century omni-optimized micro-fulfillment center. But in order to compete with the ultimate retailer that goes by the name of Amazon, retailers need to make big changes to stores themselves and the operations that makes them run like...

Amazon Won, Now What?

For most of the last decade, it was Amazon versus the world of brick-and-mortar. Now, the competitive challenge is no longer complicated to define: Amazon is one of the fastest growing companies in the history of American business.1 And this growth story—unprecedented, immense, rocket-like, (choose your superlative!)—does not come with a happy ending for most...