The Store of the Future Is Not a Store

People don’t have to go to stores anymore, they have to want to go to stores


Author Lee Peterson EVP, Thought Leadership & Marketing WD Partners Although we've been talking about that statement for quite some time now, this year has really taken it to another level. Store and mall traffic were at all-time lows in 2019 but boy, would we take those numbers now. Many retailers were closed, literally closed...

How to Reorganize Like a 21st Century Business

Authors Joanne Heyob SVP, Operations Strategy & Design WD Partners John Bajorek EVP, Strategic Growth & Innovation WD Partners Lee Peterson EVP, Thought Leadership & Marketing WD Partners We recently heard someone say that the Coronavirus didn’t disrupt retail—it actually accelerated retail. We couldn’t agree more. Brands have been catapulted into a dramatic state of...

WD’s State of Shopping Research

Author Lee Peterson EVP, Thought Leadership & Marketing WD Partners No one truly knows what will happen post-COVID, mostly because we haven’t reached the post part yet. The country has tried to make some semblance of a reopening happen to various levels, but most would agree that we’re not where we all want to be...

More Than a Store: The Grocery Store of the Future

Authors Lee Peterson EVP, Thought Leadership & Marketing WD Partners Joanne Heyob SVP, Operations Strategy & Design WD Partners The grocery industry, as a whole, has been reluctant to change. For years, brands have been comfortable knowing they provided an essential service for customers. Executives have seen innovation as an unneeded expense instead of an...

Accelerating Trends in the Physical Space

Authors Jody Wasbro SVP, Strategy & Experience Design WD Partners John Bajorek EVP, Strategic Growth & Innovation WD Partners Things will never really be the same again. We can all agree on that right? Will you ever lick your fingers before trying to pry open the fresh produce bag at the grocery store again? Will...