The state of the industry can be summarized in one word: Reformation. Consumer preference is shifting faster than we can say “Hey Alexa”, brand awareness is rapidly eroding, and the market is being dominated by niche brands birthed from the ecommerce and social media boom. And to top it all off, we are truly in...

The plastic straw obsession is so 2019. As we look towards 2020, what will be the next Big Green Trend? Almost every day, we see brands introducing new sustainable initiatives—sometimes it feels like we're in the midst of a race towards who can be the Greenest of them all. In preparation for the upcoming year,...

As we prepare to put a bow on 2019, we thought it would be fitting to ask the experts (our own WD associates) which brands they'd put on the naughty or nice list. In no particular order, here are a few brands that are standing out for all the right or wrong reasons. Naughty Abercrombie...

The competitive challenge is no longer complicated to define anymore: Amazon is one of the fastest growing companies in the history of American business.1 This growth story—unprecedented, immense, rocket-like, (choose your superlative!)—does not come with a happy ending for most retailers. Stores are closing in rapid-fire fashion. An estimated 75,000 stores—clothing, electronics and furniture—will close...

Over the past decade, we have watched companies fight tooth and nail for their survival amid the industry's metamorphic digital revolution. The retail apocalypse is raging on more aggressively than ever, and previously dominant brands are now suffering from losses that are forcing them to abandon 100s of their brick-and-mortar locations. All in all, around...

The family doctor’s office has been a sacred institution for as long as we can remember. Once you choose a doctor, unless you experience a serious breach in quality or you move or change insurance, you stick with them. But despite current satisfaction with primary care physicians (PCP), loyalty is eroding, as can be seen...