The Naughty or Nice List

As we prepare to put a bow on 2019, we thought it would be fitting to ask the experts (our own WD associates) which brands they'd put on the naughty or nice list. In no particular order, here are a few brands that are standing out for all the right or wrong reasons. Naughty Abercrombie...

Got 99 Problems? Amazon Won

The competitive challenge is no longer complicated to define anymore: Amazon is one of the fastest growing companies in the history of American business.1 This growth story—unprecedented, immense, rocket-like, (choose your superlative!)—does not come with a happy ending for most retailers. Stores are closing in rapid-fire fashion. An estimated 75,000 stores—clothing, electronics and furniture—will close...

Stores as Fulfillment Centers

Over the past decade, we have watched companies fight tooth and nail for their survival amid the industry's metamorphic digital revolution. The retail apocalypse is raging on more aggressively than ever, and previously dominant brands are now suffering from losses that are forcing them to abandon 100s of their brick-and-mortar locations. All in all, around...

Healthcare: Who Survives?

The family doctor’s office has been a sacred institution for as long as we can remember. Once you choose a doctor, unless you experience a serious breach in quality or you move or change insurance, you stick with them. But despite current satisfaction with primary care physicians (PCP), loyalty is eroding, as can be seen...